Every custom door may be different, but we follow these steps to ensure your complete satisfaction.
step one
QUOTING YOUR DOORS
We gather basic information to get you a prompt and accurate quote:
- Type of door (e.g. 7 or 5 Series)
- Quantity and rough sizes of doors
- Location of project
- Style of door(s)
- Windows & type of glass
- Wood species if applicable
- Finishing option desired
- Additional options desired
Deliverable: IDC quote in .pdf format.
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step two
DESIGNING YOUR DOORS
This is a more detailed stage where we will review with you all of the design details you may want for your doors including:
- Finalizing wood species
- Finalizing window styles & glass type
- Detailed measurements of the rough opening
- Finishing details including color & type of stain
- Selection of weather strip seal color
Deliverable: CAD of door based on specs & measurements
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step three
ORDERING YOUR DOORS
After reviewing all of information to this point, we will ask you for the following:
- Sign off CAD approving the door for production
- Sign off & acknowledgment of warranty
- Sign off finish sample
- Down payment to begin production
Deliverable: Sales order for new garage doors
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step four
BUILDING YOUR DOORS
Once your door is in production, you will receive an e-mail from our sales coordinator who will answer any questions you have during this process. She may also contact you if there are any questions about the order or any delays that would affect the production timeline.
Deliverable: Introductory e-mail
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step five
DELIVERING/INSTALLING YOUR NEW DOORS
In about 6-8 weeks from the time your order was placed, your door will be ready for either installation or shipment, depending on your location.
- Local Installation
- You will receive a call from our installation coordinator to schedule installation of your new doors
- Our professional installers will install your door and ensure that they operate to our high standards
- Shipment of Doors
- Each door is carefully crated to ensure they are protected for shipment
- Doors are shipped to a freight terminal near your jobsite for pick up by a local installer of your choice
Deliverable: Brand new custom garage doors!
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step six
FEEDBACK
We want you to be happy with your doors and with the experience of ordering garage doors from us. Your feedback to our customer survey is extremely helpful!
Deliverable: Customer feedback survey
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For custom garage doors, carriage style garage doors, steel garage doors, commercial garage doors, garage door openers, or garage door service, Industrial Door Company offers exceptional value and professional service. Call IDC Doors today at 763.786.4730 or toll free 888.798.0199 and request a quote for a new garage door, or fill out our handy contact form.
IDC Doors serves the Minnesota seven county twin cities metro area including Woodbury, Stillwater, Bloomington, Eden Prairie, Edina, Maple Grove, Eagan, Cottage Grove, Plymouth, Minnetonka, Brooklyn Park, Roseville, Blain, Coon Rapids, and Excelsior.
